Course Overview
This leadership-focused course equips managers and team leads with the emotional intelligence and practical tools required to champion workplace mental health. Participants will engage in manager training for employee mental health, learning how to lead with empathy and active listening, and gain practical frameworks for supporting staff through mental health challenges. The course emphasizes how leaders can promote wellbeing at work and develop a supportive leadership style that drives performance, trust, and team resilience.
Course Duration
10 Days
Target Audience
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Team Leaders and Line Managers
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HR Professionals and Wellbeing Leads
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Organizational Development Specialists
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Mental Health First Aiders and Champions
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Public and Private Sector Supervisors
Course Level: Intermediate – Advanced
Learning Objectives
By completing this course, participants will:
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Gain core competencies in mental health awareness and leadership
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Apply empathy and active listening for managers in real team settings
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Recognize early signs of mental distress and provide safe support
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Build inclusive cultures that promote openness and wellbeing
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Practice creating a supportive leadership style that enhances team resilience
COURSE OUTLINE
Module 1: Mental Health Leadership Fundamentals
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Leadership’s role in psychological safety
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Manager training for employee mental health foundations
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Stigma, mental health literacy, and leadership responsibility
Module 2: Creating a Mental Health-Supportive Culture
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How leaders can promote wellbeing at work
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Aligning values, communication, and team expectations
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Behavioral modeling and team dynamics
Module 3: Empathy in Leadership
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Defining empathy and active listening for managers
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Building trust through compassionate communication
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The role of emotional intelligence
Module 4: Spotting Warning Signs in Your Team
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Understanding common stress and mental health indicators
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Early intervention and boundaries for leaders
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When and how to escalate support
Module 5: Supporting Staff Through Challenges
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Supporting staff through mental health challenges
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Tailored accommodations and flexible leadership
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Managing confidentiality and follow-ups
Module 6: Leading Mental Health Conversations
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Frameworks for open, effective conversations
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Listening without judgment
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Practical role plays and leadership scripting
Module 7: Integrating Wellbeing into Performance and Feedback
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Aligning feedback systems with psychological safety
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Managing underperformance with compassion
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Balancing accountability and support
Module 8: Crisis Leadership and Post-Trauma Support
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Responding to critical incidents and emotional fallout
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Short-term vs long-term support
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Trauma-informed leadership practices
Module 9: Measuring and Sustaining Mental Wellbeing
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KPIs for team mental health
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Surveys, pulse checks, and engagement tools
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Leadership-driven improvement plans
Module 10: Personal Leadership Style and Action Planning
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Creating a supportive leadership style in your context
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Final reflection and group presentation
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6-month leadership wellbeing plan development
Customized Training
This training can be tailored to your institution needs and delivered at a location of your choice upon request.
Requirements
Participants need to be proficient in English.
Training Fee
The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.
Certification
A certificate from Ideal Workplace Solutions is awarded upon successful completion.
Accommodation
Accommodation can be arranged upon request. Contact via email for reservations.
Payment
Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.
For further inquiries, please contact us on details below:
